Our Services
From guest services to accessibility facilities — we’re here to make every visit seamless and comfortable.
Facilities
Complimentary services and amenities available throughout TWS (The Waterfront Shoppes), Penang.
Concierge
GF
Nursing Room
LG, GF, 1F
EV Charging
Wi-Fi
Enjoy high-speed Wi-Fi throughout the mall
Shoppers Support
Wheelchair assistance, stroller rental and first aid services available
Money Changer
Currency Exchange at GF
Prayer Room
Male and female surau at 1F
Lost & Found
Report at Concierge
Security
24/7 security support available
Concierge
Your First Stop For Everything
- Assist with general enquiries & directions
- Lost & found registration
- Stroller & wheelchair loan
- Loyalty programme sign-up & enquiries
- Event ticket & information desk
